Archive for the ‘Technology’ category

Systems Department Updates

August 14th, 2019

The USF Library’s Systems Department has had a busy summer working on projects to improve services for students, faculty, and staff! Here are a few of our recent updates.

New Systems Library Assistant

The Systems Department has a new Library Assistant to help work on systems-related projects, troubleshooting, and technical documentation.  Find out more about Elisa and her work at the library! And please join us in welcoming her!

Single Sign-On for the Library Catalog

Single-sign on (SSO) is now available for the library catalog! The Systems Department has been working closing with our library software vendor and the USF ITS Department to implement SSO for the library interfaces. What this means for our students, faculty, and staff is that when you log in to your library account to view the items you have checked out or to place a request, you will not be required to enter your credentials again as you navigate to other systems that use the USF SSO, such as myUSF and your university email account. This works the same way if you first go to myUSF and then navigate to the library catalog. Adding the catalog to the USF SSO system will help provide a more seamless experience for the USF community as they navigate between the web interfaces they use on a daily basis.

Streamlining Communication with the University Community

A new ticketing system has been implemented to improve how the library communicates with and tracks questions from the University community. The system is currently setup to answer reference questions and field reports related to technical issues. Managing this communication will give the library a better idea of what questions and technical issues come up most frequently. This is valuable because it helps the library assess current services and identify potential improvements. It also helps identify knowledge gaps on our website.

Active Engagement in the Electronic Classroom

August 21st, 2018

This summer the Library’s electronic classroom underwent a complete renovation. The new space allows for increased group collaboration and active learning. Some of the new features include:

  • New PCs operating on Windows 10
  • Four mobile tables that promote active learning and engagement
  • Space for laptop use
  • 5 LCD monitors equipped with AirPlay and HDMI connection

All of our PCs are equipped with Faronics Insight, a software that allows instructors to take over student’s screens and display what is on the lectern’s screen. This feature is useful when guiding students through navigating the library’s databases and various other resources. The 5 LCD screens allow students to display their solo or group projects to the table, thus promoting collaboration and group feedback.  For more information on active learning, check out this article published in the Journal of Learning Spaces. Faculty are able to schedule instruction sessions in the e-classroom. More information on how to do that can be found here. 

Here are some photos depicting the upgrades and renovations.

 

Gleeson’s Newest Technological Additions

January 25th, 2018

The Reference Department computer lab by the entrance of the library now features brand new iMacs and Windows 10 computers, both of which are powered by super-fast solid state drives. If you’re looking to use Photoshop, head up to the iMac classroom on the 2nd floor — you can use it whenever there is not a class in there.

Reference Desk Moving / Computer Lab Closing

July 19th, 2016

Construction work in the Reference Room on the 1st floor of the library will begin the morning of Wednesday, July 20th, and be completed before the start of the Fall semester.

Reference Desk Services
During this time, Reference Desk services will move to the 2nd floor group study area, and remain there until construction work is completed.

Reference Room Computer Lab
The Reference Room Computer Lab will be closed during construction. ITS computer labs are available on the 1st floor of the library in the north-east part of the building, and on the 2nd floor along the windows on the north side of the building.

USF students, faculty and staff can also checkout laptop computers at the Access Services desk.


Pharos and Lab Closure October 14

October 1st, 2013

When you think of Gleeson Library, do you think of printers?

Most of the students who enter through our gates do, and I can’t blame them: I’m practically obsessed with the printers in the library since they tend to be the most used on campus.

ImageTypical day in the Reference Dept computer lab

You may have noticed that the campus has switched to printing through the photocopiers, a system dubbed Pharos. You may have also noticed the computer lab in the Reference department of Gleeson Library is still running on the old system, the retro GoPrint.

But no more!

On Monday, October 14, 2013 (the first day of Fall Break), the computer lab in the Reference Department of Gleeson Library will be closed so we can take out GoPrint, put in Pharos, and make sure everything is working correctly. We will have two dedicated Pharos black and white printers in the lab and one job-selection screen.

Once the equipment is installed and the computers are correctly configured, you can send print jobs from anywhere on campus (personal laptop/desktop or computer lab) and you can pick them up anywhere on campus (just find the nearest Pharos/Ricoh brand copier/printer)—the computer lab in the Reference Department will be just one more location you can do both.

Happy printing!